|Create New Account||Forgot Password?|
Dear Core Users:
Our FY'17 service fee structure has now been set after discussion with Partners Research Finance Management and goes into effect as of October 1, 2016. The new service fees reflect small increases in the costs of reagents, consumables and labor, and these fees support both our continuous process improvement efforts and the implementation of additional and/or improved service features, in particular for our high-demand Next-Gen Sequencing applications. Although we would like to keep our current rates, these increases were mandated by Partners policies that dictate that Cores recover their operating costs while not generating revenues in excess of their operating costs. Please be assured that we have done our best to hold down costs for you but we do not want to compromise on quality. Our new rates guarantee that we can continue to provide the same level of quality and service that you have come to expect from us.
All orders that started being processed this month but are completed on or after October 1, 2016, will be invoiced at current (FY'16) pricing. Orders that are placed close to the end of September but are not processed before October 1, 2016, will be invoiced according to our new FY'17 pricing structure.
We appreciate your past patronage and look forward to serving your future research needs.
~ The CCIB DNA Core Team