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News and Announcements

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Effective October 1, 2020: FY'21 Service Fees

Posted on September 17, 2020

Dear Core Users:

Our FY'21 service fee structure has now been set after discussion with MGB Research Finance Management and goes into effect as of October 1, 2020. The new service fees reflect small increases in the costs of reagents, consumables and labor for specific services. These fees support both our continuous process improvement efforts and the implementation of additional service features.

All orders that started being processed this month but are completed on or after October 1, 2020, will be invoiced at current (FY'20) pricing. Orders that are placed close to the end of September but are not processed before October 1, 2020, will be invoiced according to our new FY'21 pricing structure.

We appreciate your past patronage and look forward to serving your future research needs.

-The MGH CCIB DNA Core Team

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New Pricing Structure for NGS Services

Posted on September 11, 2020

We are pleased to announce a change to our pricing structure for our NGS-based services. Beginning October 1st 2020, orders of 48-95 samples in plate format (filled by rows) will receive a discounted rate. Orders of 96 samples in plate format will continue to receive the full plate 'bulk' rate and orders of 1-47 samples will receive the individual sample rate.

We are committed to advancing research productivity and generating the highest quality data. We hope our new pricing option supports a large number of innovative projects.

-The MGH CCIB DNA Core Team

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New Sample Pick-up Time for Charlestown Location

Posted on February 24, 2020

Dear Charlestown Researchers:

The CCIB DNA Core would like to make a new recommendation for sample drop off at our Charlestown location. The courier will pick up samples anytime between 10:30am and 11:00am, Monday-Friday. We have not changed our courier service provider. However, a 10:30am pick up may occur occasionally, and without notice, in the case of a substitute driver.

Please place your samples inside the cooler which is inside the refrigerator located at Bldg CNY149 room 6133, at the corner of room 6140, East side.

If you need any assistance planning your orders with us, please don't hesitate to contact us.

Sincerely,
-The MGH CCIB DNA Core Team

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NEW on our Website: Convenient 'GET A QUOTE' Feature!

Posted on July 2, 2019

Dear Users,

We added a new GET A QUOTE feature to our website. Simply click the button displayed at the top of our page and complete the form. Your custom quote will be emailed to you immediately. We hope you find this new feature useful!

If you have any questions or comments, please leave us your thoughts in our
feedback form. We welcome your suggestions.

Sincerely,
-The MGH CCIB DNA Core Team

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NEW on our Website: Convenient 'ORDER HISTORY' Feature!

Posted on January 22, 2019

Dear Users,

We added a new ORDER HISTORY feature to our website. After you successfully log into your account, you will see a new button called "ORDER HISTORY" which will be displayed at the top of our webpage. Simply click this button and you will be able to view order numbers, fund information, order dates and the current status of all submissions placed within the last 4 years.

If you have any questions or comments, please leave us your thoughts in our feedback form. We welcome your suggestions.

Sincerely,
~ The CCIB DNA Core Team

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